Shipping Policy

๐Ÿ“ฆ Shipping Policy

At Mai Taylor, we are committed to delivering your order safely, swiftly, and with care. All products are shipped from our fulfillment center in the United States via ShipBob, ensuring reliable delivery across the U.S. and internationally.

๐Ÿ“ Origin of Shipment

All products are proudly Made in Vietnam, crafted with attention to detail and shipped from our U.S.-based warehouse for faster delivery.


๐Ÿšš Order Processing

  • Orders are processed within 1โ€“2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed the next business day.


๐ŸŒŽ Shipping Destinations

We currently ship to the following countries:

  • United States (All 50 states & territories)

  • Canada

  • United Kingdom

  • Australia

  • Selected countries in the European Union

If your country is not listed, please contact us at support@maitaylorstore.com before placing your order.


โฑ๏ธ Estimated Delivery Time

Destination Estimated Delivery Time
United States 3โ€“5 business days
Canada 5โ€“10 business days
UK & EU 7โ€“14 business days
Australia 7โ€“14 business days

Please note: delivery times may vary due to customs clearance or unexpected delays.


๐Ÿ’ฐ Shipping Fees

  • U.S. Orders over $200: Free Standard Shipping

  • U.S. Orders under $200: Flat rate $8.95

  • International Shipping: Calculated at checkout based on destination & weight


โš ๏ธ Delays or Issues

While we partner with reliable logistics providers, delays may occur due to high volumes, weather, or customs.

If your order hasnโ€™t arrived within the estimated window, please contact us at support@maitaylorstore.com with your order number.


๐Ÿ“ฆ Lost or Damaged Packages

  • If your package arrives damaged, please send us photos within 48 hours of delivery.

  • Lost packages due to incorrect addresses entered at checkout are not eligible for reimbursement.


๐Ÿ“ Notes

  • All shipping addresses must be entered in English or Latin characters.

  • We do not ship to P.O. Boxes or military APO/FPO addresses at this time.